An IT Technician is responsible for maintaining and troubleshooting computer systems, networks, and hardware to ensure smooth daily operations. They provide technical support to users, diagnose software and hardware issues, and install or upgrade systems as needed.
Responsibilities:
Diagnose and resolve hardware and software issues.
Assist users with computer and network problems.
Install and configure new software and hardware.
Maintain and upgrade IT infrastructure (servers, networks, and storage).
Set up and manage user accounts, permissions, and passwords.
Keep software updated and ensure compliance with licenses.
A Software Developer is responsible for designing, coding, testing, and maintaining software applications to meet business or user needs. They work closely with teams to develop high-quality software solutions, troubleshoot issues, and improve system efficiency.
Responsibilities:
Document troubleshooting steps and solutions for common issues.
Install and configure new software and hardware.
Perform system updates and patches to prevent vulnerabilities.
Document troubleshooting steps and solutions for common issues.
Set up and manage user accounts, permissions, and passwords.